Your Data Protection

Ringgit99 Privacy Policy – Malaysia Member Data Protection

At ringgit99, your privacy is not merely a legal obligation — it is a responsibility we take seriously. This document clearly explains what data we collect, why we need it, and how we keep it secure at all times.

Updated: 1 January 2026 256-bit SSL Bahasa Melayu (ms-MY)

Important Note: By using the ringgit99 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.

1 Introduction and Scope of This Policy

Ringgit99 ("we", "our platform") values the privacy of every individual who uses our website and services at ringgit99.pro. This Privacy Policy explains how ringgit99 collects, uses, stores, protects, and in certain circumstances discloses the personal information we gather from you as a user or registered member of our platform.

This policy applies to all users of the ringgit99 platform, including registered members, website visitors, and users of our mobile app. By continuing to use our platform after reading this policy, you consent to the practices described herein.

Ringgit99 acts as the data controller for the personal information we collect. This means we are responsible for deciding how and why your personal data is processed, and we are accountable for ensuring that processing is lawful and secure.

2 Types of Personal Data We Collect

Ringgit99 collects your personal data through various means — directly when you register or use the platform, and automatically through tracking technologies. The following are the categories of data we collect:

Data Category Example Information How Collected Requirements
Personal Identity Full name, IC number, date of birth Registration / KYC Mandatory
Contact Information Email, phone number Registration Mandatory
Financial Data Bank name, account number (partial) Deposit / Withdrawal Mandatory
Transaction Data Deposit history, withdrawals, wagering Platform activity Automatic
Technical Data IP address, device type, browser System logs Automatic
Usage Data Pages visited, games played Cookies / Analytics Options
KYC Documents Copy of identity card, proof of address Verification process Mandatory

We only collect data that is strictly necessary for the stated purposes. Ringgit99 does not collect sensitive data such as medical information, religious beliefs, or political views unless you voluntarily disclose them in communications with us.

3 Purposes of Using Your Personal Data

Ringgit99 uses your personal data for the following purposes, and we ensure each purpose has a valid legal basis:

  • Account Management: Creating, verifying, and managing your member account, including the KYC and identity verification process.
  • Transaction Processing: Processing deposits, withdrawals, and all financial activities related to your Ringgit99 account.
  • Platform Security: Detecting and preventing fraud, money laundering, unauthorised access, and any suspicious activity.
  • Service Communications: Sending important notifications related to your account, such as transaction confirmations, security alerts, and policy updates.
  • Customer Support: Helping you resolve any issues or enquiries you submit to our support team.
  • Legal Compliance: Fulfilling obligations under applicable laws and regulations, including reporting requirements to the relevant authorities.
  • Service Improvement: Analysing usage data to improve user experience, develop new features, and optimise platform performance.
  • Marketing Communications: Sending information about promotions, special offers, and the latest news — only if you have given consent to receive such communications.

4 Data Sharing and Disclosure

Ringgit99 does not sell, rent, or trade your personal data to third parties for marketing purposes. However, in certain situations, we may share your data with:

  • Third-Party Service Providers: Companies that assist us in operating the platform, such as payment processors, cloud service providers, analytics firms, and customer support service providers. All such vendors are bound by strict confidentiality agreements.
  • Regulatory Authorities: Regulatory bodies, law enforcement agencies, or courts when required by law or court order.
  • Business Partners: In very limited contexts and with your consent, with verified business partners to deliver specific services you have requested.
  • Corporate Related Parties: Parent companies, subsidiaries, or affiliates of Ringgit99 involved in platform operations, subject to the same privacy policy.

ringgit99 Guarantee: In all instances where your data is shared with third parties, we ensure those parties have adequate security protections in place and only use your data for agreed purposes.

5 Data Security and Protection

The security of your personal data is Ringgit99's top priority. We implement robust technical and organisational security measures to protect your data from unauthorised access, modification, disclosure, or destruction.

The security measures we implement include:

  • 256-bit SSL Encryption for all data transmitted between your device and Ringgit99's servers.
  • Data encryption at rest for all personal information stored in our databases.
  • Tiered access control ensuring only authorised personnel can access your data, and only to the extent required for their role.
  • 24/7 security monitoring to detect and respond to any threats or suspicious activity in real time.
  • Regular security audits conducted by independent third parties to assess and improve our security posture.
  • Two-factor authentication (2FA) available to all members for an added layer of account protection.

While we take all reasonable precautions, no method of internet data transmission or storage can be guaranteed 100% secure. Should any security incident affecting your personal data occur, Ringgit99 will notify you as soon as possible in accordance with our incident response procedures.

6 Cookies and Tracking Technologies

Ringgit99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies:

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Preference Cookies: Saving your preferences such as language, time zone, and display settings.
  • Analytics Cookies: Helping us understand how users interact with the platform to improve our services.
  • Security Cookies: Used to detect suspicious activity and protect your account.

You can manage cookie settings through your browser. However, disabling certain cookies may affect platform functionality. For more information on how to manage cookies, refer to your browser's help documentation.

7 Your Personal Data Rights

As a Ringgit99 member, you have the following rights regarding your personal data. We fully respect these rights and will assist you in exercising them:

Right of Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete data.

Right to Erasure

Request deletion of your data under certain circumstances permitted by law.

Right to Restriction

Request restriction of your data processing under specified circumstances.

Right to Data Portability

Receive a copy of your data in a machine-readable format.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, please contact the Ringgit99 customer support team. We will process your request within a reasonable timeframe. Some requests may be subject to legal limitations, for example where data retention is required for legal compliance.

8 Data Retention Period

Ringgit99 retains your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

In general, our data retention policy is as follows:

  • Active account data: Retained for the duration of your active account and for a reasonable period after account closure for operational needs.
  • Financial transaction records: Retained for a minimum of seven years to meet financial regulation and tax reporting requirements.
  • KYC documents: Retained for the duration of the active account and up to five years after account closure in accordance with anti-money laundering requirements.
  • Support communication logs: Retained for two years for reference and service quality improvement.
  • Analytics data and cookies: Disposed of or anonymised 13 months after the date of collection.

When data is no longer needed, ringgit99 will securely delete or anonymise it so that it can no longer be associated with you.

9 Children's Privacy

The Ringgit99 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from children under the age of 18.

If you believe we have inadvertently collected data from a minor, please contact us immediately. We will take the necessary steps to promptly delete the relevant information and close the associated account.

To Parents and Guardians: Please monitor your children's online activity. If you suspect your child has registered or is using the Ringgit99 platform, contact us immediately at [email protected] and we will respond promptly.

10 Privacy Policy Amendments and Updates

Ringgit99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological developments. Any amendments will take effect immediately upon publication on our website.

When we make material changes to this Privacy Policy, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Displaying a clear notice on the platform's home page for at least 14 days.
  • Sending email notifications to all registered members for significant amendments.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Continued use of our platform after any amendments constitutes your acceptance of the updated policy.

11 Contact Us for Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by ringgit99, please contact us through the following channels:

  • Email: [email protected]
  • Live Chat: Available on the Ringgit99 platform and mobile app, operating 24 hours a day.
  • Support Page: Via the page FAQ for frequently asked questions.

Our privacy team will endeavour to respond to all enquiries within 5 business days. For more complex requests such as data access or deletion requests, we may require up to 30 days to process them thoroughly.

Why Is Your Data Safe at Ringgit99?

Six layers of protection we apply every day to keep your personal information secure at all times.

256-bit SSL Encryption

All data transmitted between your device and Ringgit99's servers is encrypted with 256-bit SSL — the same standard used by major banking institutions in Malaysia and worldwide.

Strict Access Control

Member data is accessible only by authorised ringgit99 staff and solely for legitimate purposes. All access is logged and continuously monitored by our systems.

No Data Sales

Ringgit99 has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes or any commercial gain.

Independent Security Audit

Ringgit99's security systems are regularly audited by independent third-party cybersecurity firms, ensuring our protections consistently meet the highest industry standards.

Proactive Incident Notification

In the event of any security incident that may affect your data, Ringgit99 will notify you promptly and take the necessary recovery steps without delay.

Two-Factor Authentication

Ringgit99 offers two-factor authentication (2FA) for an added layer of security on your account. Enable this feature in your account security settings for stronger protection.

Your Data is Safe. Now Let's Play!

Ringgit99 protects your information with best-in-class technology. Register today and enjoy a safe, enjoyable, and transparent gaming experience with our community.

Responsible Gaming Reminder: Ringgit99 is an entertainment platform for individuals aged 18 and above only. Please play wisely and within your means. For further guidance, visit the Responsible Gaming ours.

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